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The CRM era of manual data entry is over. We build, configure, and deploy AI agents that work natively within Salesforce to resolve tickets, qualify leads, and run your operations 24/7.
Implementation requires 3 core pillars
Agents need unified data to act accurately.
Tailoring LLMs to your specific business logic.
Connecting agents to external APIs and flows.
For years, Salesforce has been a system of record. Your team had to log in, click buttons, copy data, and trigger workflows manually. Agentforce turns Salesforce into an active participant in your business.
Automatically analyzes incoming cases, checks knowledge articles, drafts responses, and resolves Tier 1 issues instantly.
Qualifies inbound leads through natural conversation, updates Salesforce fields, and books qualified meetings directly to rep calendars.
We build Apex-backed custom actions that allow agents to reach out to external ERPs (SAP, NetSuite) or internal databases to take direct action.
Implementing AI isn't like rolling out standard Salesforce. It requires rigorous prompt testing, data preparation, and strict guardrails.
Get an EstimateAgents are only as smart as their data. We architect your data model and set up Data Cloud (if required) to ensure your AI has accurate, real-time context.
We implement strict Einstein Trust Layer controls. We define exactly what the Agent can and cannot do, preventing hallucinations and ensuring data privacy.
Out-of-the-box agents only do basic tasks. We write custom Apex and Flows that give your agents 'hands' to execute complex actions across systems.
We don't just turn it on. We build extensive testing matrices to ensure the conversational AI handles edge cases gracefully before turning it loose on customers.
Let's identify the highest-ROI use case in your existing Salesforce org. Book a free discovery call with a certified architect.
📅 Schedule Agentforce Audit