Connect the Factory Floor to Autonomous Sales
Phenoble helps manufacturers deploy Salesforce Manufacturing Cloud and Agentforce to automate B2B quoting, integrate ERPs, and deflect logistics inquiries, so your sales team can focus on closing.
Real estate is Phenoble's lead practice. Manufacturing is select work we take when ERP integration and CPQ depth are the deciding factors See our real estate practice.
Eliminating Operational Friction
Phenoble implements Salesforce Agentforce and Manufacturing Cloud for manufacturers and distributors: AI agents for B2B quoting, ERP-integrated order visibility, and logistics inquiries. The biggest bottleneck in manufacturing sales isn't demand, it's fragmented data; we automate the middle layer so your team sells at market speed.
The Problem
Slow, Manual Quoting
Complex RFQs take days to process due to disconnected ERP systems and volatile raw material pricing, causing lost deals and frustrated buyers.
Logistics Blockers
On one B2B metals marketplace we worked with, reps spent 60% of their day answering tier-1 tracking, shipping, and BOL questions instead of closing deals, a pattern we see across manufacturing sales teams.
Siloed Operations
Order management, sales CRM, and supply chain data live in completely separate databases, preventing cross-department visibility and accurate forecasting.
The Phenoble Approach
Instant AI Quotations
Connect Agentforce to real-time spot market APIs and ERP data via Data Cloud so agents instantly analyze negotiated tiers, inventory levels, and raw material costs to generate valid quotes in seconds instead of days. This is the exact fix we shipped for a B2B metals marketplace: quote turnaround dropped from 48 hours to under 3 seconds, and win rates rose 27%.
Autonomous Service Portals
Deploy an Agentforce service bot directly in your B2B commerce portal to autonomously retrieve BOLs, resolve tracking issues, and process basic returns, without touching human support. On the same metals marketplace project, this deflected half of all inbound tier-1 support requests.
Manufacturing Cloud Visibility
Unify run-rate forecasting and actual order volume using Salesforce Manufacturing Cloud, giving leadership a unified view of inventory, demand, and pipeline accuracy across all channels.
What Agentforce Does for Manufacturers
Instant Quote Generation
Agents pull live ERP pricing, inventory levels, and BOM data to generate RFQ responses in seconds, not days. No more lost deals to slow turnaround.
Logistics & Tracking Agents
B2B buyers ask the portal chat agent for shipment status, BOL downloads, and delivery ETAs. Agents pull directly from your logistics APIs to resolve without human involvement.
Inventory Auto-Replenishment
When Data Cloud detects inventory falling below reorder thresholds, agents trigger purchase orders and alert account managers, closing the supply loop automatically.
Production Status Updates
Agents give real-time production run updates to customer-facing teams, eliminating the back-and-forth between sales, ops, and the plant floor.
Demand Forecasting
We unify Sales Cloud pipeline data with Manufacturing Cloud run rates to give leadership a live demand-vs-capacity view for smarter production planning.
Distributor Self-Service
Your distributor network gets a 24/7 AI agent for order management, credit checks, and returns processing, reducing distributor support overhead dramatically.
Our Manufacturing + Agentforce Methodology
Connecting legacy ERPs to AI agents requires careful data architecture. We map your systems, unify the data layer, and deploy agents that actually have authority to act.
ERP & Data Architecture Audit
We map your SAP, Oracle, or NetSuite data structures to identify which pricing, inventory, and BOM data needs to flow into Data Cloud for real-time agent access.
Data Cloud Unification Layer
We build the unified manufacturing profile in Data Cloud, connecting CRM pipeline, ERP inventory, and logistics data into a single real-time view for agents to query.
Custom Action Development (Apex)
Out-of-the-box agents can't pull live ERP pricing or create POs. We build Apex-backed custom actions that give your agents the ability to query and act across your ERP.
B2B Portal Agent Deployment
We deploy the agent into your B2B commerce portal with live API connections. Starting with lower-stakes use cases (tracking, BOLs), then expanding to quote generation.
Manufacturing AI FAQ
Can Agentforce integrate with our ERP like SAP or NetSuite?
How does Agentforce speed up the RFQ process?
Is Salesforce Manufacturing Cloud required for Agentforce?
How long does a Manufacturing Cloud + Agentforce implementation take?
Start Automating Your B2B Operations
Book a 30-minute technical audit. We'll outline precisely how to connect your legacy ERPs to Salesforce Agentforce to scale revenue without scaling headcount.
No commitment required. ERP integration specialists.