Privacy Policy
Last updated: March 2026
1. Who We Are
Phenoble Software Pvt Ltd (“Phenoble”, “we”, “us”) is a Salesforce implementation partner headquartered in India, serving clients across North America, Europe, and India. Our website is https://phenoble.com.
2. Information We Collect
We collect information you provide directly when you:
- Submit a contact or inquiry form
- Book a meeting via Calendly
- Download a resource (e.g. the Agentforce Readiness Guide)
- Subscribe to email communications
This may include your name, email address, company name, job title, and phone number.
We also collect analytics data automatically via Google Analytics 4 (GA4), including pages visited, scroll depth, and referral source. This data is anonymized and aggregated.
3. How We Use Your Information
- To respond to inquiries and provide requested services
- To send relevant communications (only with your consent)
- To improve our website and content
- To deliver the resources or guides you requested
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Data Retention
We retain contact form submissions and lead data for up to 2 years, or until you request deletion. Analytics data is retained per Google's default GA4 retention settings (14 months).
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with your local data protection authority
6. Cookies
Our site uses cookies for analytics (GA4) and session functionality. You can control cookies via your browser settings. We do not use cookies for advertising or cross-site tracking.
7. Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics 4 — website analytics
- Calendly — meeting scheduling
- Salesforce Agentforce — embedded chat widget
Each service has its own privacy policy governing their data processing.
8. Contact Us
For privacy-related questions or data requests, please contact us via our contact page.